Research of Satisfaction of Quality of Educational Results from the Viewpoint of Education Services Consumers

Abstract

The purpose of the research was to prepare recommendations for the academic philosophy and academic teaching community on achievement of a high degree of satisfaction with the quality of educational results in humanities (with philosophy taken as an example) among students of non-humanities professions. For this purpose, we have studied the phenomenon of satisfaction with the quality of the educational results in the Ukrainian market of education services. The research was carried out since November 2018 till March 2020. In our work, we relied on theoretical and practical conclusions of American, European and Ukrainian researchers of the phenomenon of satisfaction with education services. The research interest of our multidisciplinary team was focused on specific aspects of teaching at the technical and medical higher educational institutions in Odessa, Ukraine. The theoretical aspect of the work is focused on clarification of the concepts of “educational results”, “quality of the educational results”, “practice orientation” in teaching philosophy for non-humanities professions (marine engineers, healthcare workers, etc.). The empirical part of the work is important for improvement of the educational programs in the area of humanities taught at non-humanities higher education institutions in order to enhance their quality and competitive ability in the market of education services. This work resulted in formulation of recommendations for the academic philosophers and academic teacher community and stakeholders (owners of education services), students of non-philosophical professions with possibility of their integration into the education services provision process.